Recruit Wizard - Notice history

All systems operational

Support Team - Operational

100% - uptime
Dec 2024
Jan 2025
Feb 2025

Recruit Wizard - Operational

100% - uptime
Dec 2024
Jan 2025
Feb 2025

Recruit Wizard API - Operational

100% - uptime
Dec 2024
Jan 2025
Feb 2025

Notice history

Feb 2025

Planned Maintenance
  • Completed
    February 26, 2025 at 10:15 AM
    Completed
    February 26, 2025 at 10:15 AM

    The scheduled maintenance has been completed.

  • In progress
    February 26, 2025 at 9:15 AM
    In progress
    February 26, 2025 at 9:15 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    February 26, 2025 at 8:15 AM
    Planned
    February 26, 2025 at 8:15 AM

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    February 12, 2025 at 9:48 PM
    Planned
    February 12, 2025 at 9:48 PM

    Our SMS Partner will be performing maintenance beginning Wednesday, February 26th, 8:15pm (AEDT) and we expect the service to be available again at approximately 9:15pm. SMS messaging will be unavailable during this time.

Jan 2025

Search Engine Upgrades
  • Completed
    January 11, 2025 at 1:00 AM
    Completed
    January 11, 2025 at 1:00 AM

    The scheduled maintenance has been completed.

  • In progress
    January 10, 2025 at 11:00 PM
    In progress
    January 10, 2025 at 11:00 PM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    January 10, 2025 at 10:00 PM
    Planned
    January 10, 2025 at 10:00 PM

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    January 03, 2025 at 6:57 AM
    Planned
    January 03, 2025 at 6:57 AM

    We will be conducting maintenance on our search engine, during this time, searches for Jobs may return limited results.

SMS Service Disruption - Telstra handsets
  • Resolved
    Resolved

    Our upstream SMS provider continuing to monitor, and there have been no further reports of issues. Please reach out to support if you do encounter any further issues.

  • Monitoring
    Monitoring

    Our upstream SMS provider has implemented a fix for the issue and are monitoring the results.

  • Update
    Update

    Our upstream SMS provider has identified the issue and their engineers are working on a resolution.

  • Investigating
    Investigating

    Our upstream SMS provider is currently experiencing a system outage that is affecting the delivery of SMS messages to Telstra handsets and are currently investigating.

Dec 2024

Full System Outage
  • Resolved
    Resolved

    All Recruit Wizard services are back online.

  • Monitoring
    Monitoring

    Recruit Wizard is back online, and remaining backend applications are recovering. We expect all systems to be online in the next 10 minutes

  • Update
    Update

    The team have identified the root cause of the issue and are working to restore service. They expect full service recovery around 9.30pm AEDT We will provide an update in 1 hour.

  • Identified
    Identified

    We are currently experiencing a full system outage caused by an unexpected technical issue. Our engineering teams are actively investigating and working to restore services as quickly as possible. During this time, you may not be able to access any features of our platform. We understand the impact this has on your operations and apologize for the inconvenience. We will provide additional updates as soon as more information becomes available. Thank you for your patience and continued support.

Urgent Maintenance
  • Completed
    December 11, 2024 at 5:02 AM
    Completed
    December 11, 2024 at 5:02 AM

    We have been able to complete the Maintenace without the outage

  • Planned
    December 11, 2024 at 1:04 AM
    Planned
    December 11, 2024 at 1:04 AM

    We need to conduct urgent maintenance on our severs and as a result, the platform will be unavailable for a few minutes

Candidate Data Processing Upgrades
  • Completed
    December 08, 2024 at 12:00 AM
    Completed
    December 08, 2024 at 12:00 AM

    The scheduled maintenance has been completed.

  • Update
    December 07, 2024 at 3:24 AM
    In progress
    December 07, 2024 at 3:24 AM

    We have finished rolling out all new components and are in the process of repopulating our candidate search engine. This process is about 40% complete, we expect it to take around 3 more hours to complete. We also have a background process running recalculating data related to candidate work history items, we expect this process to finish around lunch time tomorrow (Sunday 8th). Whilst this process is running there might be some unexpected search results when searching on Work History for candidates.

  • In progress
    December 06, 2024 at 11:00 PM
    In progress
    December 06, 2024 at 11:00 PM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    December 06, 2024 at 10:00 PM
    Planned
    December 06, 2024 at 10:00 PM

    Maintenance will begin as scheduled in 60 minutes.

  • Update
    December 03, 2024 at 10:58 AM
    Planned
    December 03, 2024 at 10:58 AM

    After our practice runs of the roll out, we found the Recruit Wizard outage will be closer to 2.5 hours.

  • Planned
    November 05, 2024 at 10:59 AM
    Planned
    November 05, 2024 at 10:59 AM

    We will be upgrading the systems that processes updates for candidate records. During this window Recruit Wizard will be offline for approximately 1 hour. We will also be reloading our Search Engine which will result in reduced search results for several hours.

Dec 2024 to Feb 2025

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