Recruit Wizard - Notice history

All systems operational

Support Team - Operational

100% - uptime
Oct 2024
Nov 2024
Dec 2024

Recruit Wizard - Operational

100% - uptime
Oct 2024
Nov 2024
Dec 2024

Recruit Wizard API - Operational

100% - uptime
Oct 2024
Nov 2024
Dec 2024

Notice history

Dec 2024

Full System Outage
  • Resolved
    Resolved

    All Recruit Wizard services are back online.

  • Monitoring
    Monitoring

    Recruit Wizard is back online, and remaining backend applications are recovering. We expect all systems to be online in the next 10 minutes

  • Update
    Update

    The team have identified the root cause of the issue and are working to restore service. They expect full service recovery around 9.30pm AEDT We will provide an update in 1 hour.

  • Identified
    Identified

    We are currently experiencing a full system outage caused by an unexpected technical issue. Our engineering teams are actively investigating and working to restore services as quickly as possible. During this time, you may not be able to access any features of our platform. We understand the impact this has on your operations and apologize for the inconvenience. We will provide additional updates as soon as more information becomes available. Thank you for your patience and continued support.

Urgent Maintenance
  • Completed
    December 11, 2024 at 5:02 AM
    Completed
    December 11, 2024 at 5:02 AM

    We have been able to complete the Maintenace without the outage

  • Planned
    December 11, 2024 at 1:04 AM
    Planned
    December 11, 2024 at 1:04 AM

    We need to conduct urgent maintenance on our severs and as a result, the platform will be unavailable for a few minutes

Candidate Data Processing Upgrades
  • Completed
    December 08, 2024 at 12:00 AM
    Completed
    December 08, 2024 at 12:00 AM

    The scheduled maintenance has been completed.

  • Update
    December 07, 2024 at 3:24 AM
    In progress
    December 07, 2024 at 3:24 AM

    We have finished rolling out all new components and are in the process of repopulating our candidate search engine. This process is about 40% complete, we expect it to take around 3 more hours to complete. We also have a background process running recalculating data related to candidate work history items, we expect this process to finish around lunch time tomorrow (Sunday 8th). Whilst this process is running there might be some unexpected search results when searching on Work History for candidates.

  • In progress
    December 06, 2024 at 11:00 PM
    In progress
    December 06, 2024 at 11:00 PM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    December 06, 2024 at 10:00 PM
    Planned
    December 06, 2024 at 10:00 PM

    Maintenance will begin as scheduled in 60 minutes.

  • Update
    December 03, 2024 at 10:58 AM
    Planned
    December 03, 2024 at 10:58 AM

    After our practice runs of the roll out, we found the Recruit Wizard outage will be closer to 2.5 hours.

  • Planned
    November 05, 2024 at 10:59 AM
    Planned
    November 05, 2024 at 10:59 AM

    We will be upgrading the systems that processes updates for candidate records. During this window Recruit Wizard will be offline for approximately 1 hour. We will also be reloading our Search Engine which will result in reduced search results for several hours.

Nov 2024

No notices reported this month

Oct 2024

No notices reported this month

Oct 2024 to Dec 2024

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