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Support Team - Operational
Recruit Wizard - Operational
Recruit Wizard API - Operational
As part of our ongoing efforts to ensure the best performance and stability of the Recruit Wizard platform we are upgrading our primary Database Cluster.
During this maintenance window there will be several periods where all Recruit Wizard services are offline. We do not recomend attempting to use the platform during this time.
Due to incredibly high volumes of traffic as a result of Black Friday SMS campaigns, there may be some delays experienced in sending SMS messages. Our SMS partner is monitoring.
We have recieved multiple reports of platform slowness, particular when viewing candidates.
Our Engineering team are investigating this issue.
Maintenance has completed successfully.
If you run into any issues signing in, please clear your cookies and cache.
As announced via email we are moving recruit wizard to be hosted at https://recruitwizard.app.
This change is part of our ongoing work towards achieving ISO 27001 certification, strengthening our commitment to security and reliability.
We expect recruitwizard to be unavailable for roughly 15 minutes during this window.
From midday 22nd November 2025, Seek Selection Signals will be active for all customers that have not opted out.
Work has been completed, and indexes are in the process of being rebuilt.
We expect this to finish around 4pm. Searches for Candidate Names may return incomplete results until then.
To prepare for some upcoming changes to Candidate Searching, we need to preform a full refresh of the data in our search engine. This will result in incomplete results when performing a candidate lookup during this window.
Searches will still work as expected during this maintenance window.
Our authentication partner has implemented a fix and are currently monitoring the result.
We are currently working with our authentication partner to investigate this issue
Oct 2025 to Dec 2025
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