Recruit Wizard - Notice history

All systems operational

Support Team - Operational

100% - uptime
Apr 2021
May 2021
Jun 2021

Recruit Wizard - Operational

100% - uptime
Apr 2021
May 2021
Jun 2021

Recruit Wizard API - Operational

100% - uptime
Apr 2021
May 2021
Jun 2021

Notice history

Jun 2021

Issues Posting Adverts to SEEK
  • Resolved
    Resolved

    This incident has been resolved. SEEK had a production incident this morning during a deployment which caused issues with the Integration between Recruit Wizard & SEEK. SEEK has fixed their issue & we have made a change at our end to prevent this from occurring again in the future.

  • Identified
    Identified

    The issue has been identified and we are currently working on a fix, we hope to have a patch ready in the next 15 minutes or so.

  • Investigating
    Investigating

    We have received multiple reports of issues creating Adverts for SEEK. Our Engineers are investigating the cause of these problems.

Support Phone Number Unavailable
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    Our VOIP provider currently has an outage which means that calls are not getting through to us. If you need to chat, please log a ticket with us ( support@recruitwizard.com )

May 2021

Increased Errors across Recruit Wizard
  • Resolved
    Resolved

    This incident has been resolved. We will continue to monitor all systems closely.

  • Monitoring
    Monitoring

    A fix has been implemented and all errors have stopped. We will slowly bring our backend processes back online over the next 20 minutes or so. We will monitor all systems closing over the next few hours.

  • Update
    Update

    We are continuing to work on a fix for this issue.

  • Identified
    Identified

    Our Engineers have found the root cause and are working towards a fix. Their current estimate is approx 1.30pm AEST for all Recruit Wizard system to be fully functioning

  • Investigating
    Investigating

    We are seeing significantly increased errors across all Recruit Wizard Systems currently. Our Engineers are investigating the cause of this.

Apr 2021

Search Engine Maintenance
  • Completed
    April 24, 2021 at 2:30 AM
    Completed
    April 24, 2021 at 2:30 AM

    The scheduled maintenance has been completed.

  • In progress
    April 24, 2021 at 1:00 AM
    In progress
    April 24, 2021 at 1:00 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    April 23, 2021 at 11:59 PM
    Update
    April 23, 2021 at 11:59 PM

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    April 23, 2021 at 5:06 AM
    Planned
    April 23, 2021 at 5:06 AM

    We will be conducting maintenance on our Search Engines which will requires a restart of the servers. Candidate Searching will be unavailable during this time.

SMS Messages not being sent
  • Resolved
    Resolved

    Our monitoring has shown SMS messaging is flowing as per normal. This incident is resolved.

  • Monitoring
    Monitoring

    Our third party partner has reported a fix has been made, and messages should now be flowing as normal. We are closely monitoring Recruit Wizard SMS.

  • Investigating
    Investigating

    Our third party partner is currently investigating an issue with SMS messages not being sent. We will update this incident as we get updates from them.

Apr 2021 to Jun 2021

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