Recruit Wizard - Notice history

All systems operational

Support Team - Operational

100% - uptime
Feb 2021
Mar 2021
Apr 2021

Recruit Wizard - Operational

100% - uptime
Feb 2021
Mar 2021
Apr 2021

Recruit Wizard API - Operational

100% - uptime
Feb 2021
Mar 2021
Apr 2021

Notice history

Apr 2021

Search Engine Maintenance
  • Completed
    April 24, 2021 at 2:30 AM
    Completed
    April 24, 2021 at 2:30 AM

    The scheduled maintenance has been completed.

  • In progress
    April 24, 2021 at 1:00 AM
    In progress
    April 24, 2021 at 1:00 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    April 23, 2021 at 11:59 PM
    Planned
    April 23, 2021 at 11:59 PM

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    April 23, 2021 at 5:06 AM
    Planned
    April 23, 2021 at 5:06 AM

    We will be conducting maintenance on our Search Engines which will requires a restart of the servers. Candidate Searching will be unavailable during this time.

SMS Messages not being sent
  • Resolved
    Resolved

    Our monitoring has shown SMS messaging is flowing as per normal. This incident is resolved.

  • Monitoring
    Monitoring

    Our third party partner has reported a fix has been made, and messages should now be flowing as normal. We are closely monitoring Recruit Wizard SMS.

  • Investigating
    Investigating

    Our third party partner is currently investigating an issue with SMS messages not being sent. We will update this incident as we get updates from them.

Mar 2021

Support Phone Number Unavailable
  • Resolved
    Resolved

    We have migrated to a new Supplier and happy to announce our new phone system is online.

  • Investigating
    Investigating

    Our VOIP provider currently has an outage which means that inbound calls are not getting through to us. If you need to chat, please log a ticket with us ( support@recruitwizard.com ) and we will call you back ASAP

Search Engine Maintenance
  • Completed
    March 06, 2021 at 8:00 PM
    Completed
    March 06, 2021 at 8:00 PM

    The scheduled maintenance has been completed.

  • In progress
    March 06, 2021 at 12:00 AM
    In progress
    March 06, 2021 at 12:00 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    March 05, 2021 at 11:00 PM
    Planned
    March 05, 2021 at 11:00 PM

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    March 01, 2021 at 4:56 AM
    Planned
    March 01, 2021 at 4:56 AM

    We will be running some updates on our Quick Lookup feature. During this window not all records will be returned by the Lookup feature.

Feb 2021

Emergency Search Engine Maintenance
  • Completed
    February 08, 2021 at 9:49 AM
    Completed
    February 08, 2021 at 9:49 AM

    Maintenance is completed. Candidate Searches are performing as expected.

  • In progress
    February 08, 2021 at 9:02 AM
    In progress
    February 08, 2021 at 9:02 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    February 08, 2021 at 8:00 AM
    Planned
    February 08, 2021 at 8:00 AM

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    February 08, 2021 at 4:18 AM
    Planned
    February 08, 2021 at 4:18 AM

    We have identified a potential issue with our Search Engine after the upgrades over the weekend. To avoid an outage during core hours we will be doing some emergency works on it this evening. Candidate searches may not return all expected results during this time.

Search Engine Maintenance
  • Completed
    February 06, 2021 at 6:04 AM
    Completed
    February 06, 2021 at 6:04 AM

    The scheduled maintenance has been completed.

  • In progress
    February 06, 2021 at 1:02 AM
    In progress
    February 06, 2021 at 1:02 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Planned
    February 04, 2021 at 12:17 AM
    Planned
    February 04, 2021 at 12:17 AM

    We will be performing some maintenance to our candidate search engine - this will require us to reload all data into the search engine once complete. During this time, searches may not contain all available results.

Feb 2021 to Apr 2021

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