Recruit Wizard - Notice history

All systems operational

Support Team - Operational

100% - uptime
Jun 2021
Jul 2021
Aug 2021

Recruit Wizard - Operational

100% - uptime
Jun 2021
Jul 2021
Aug 2021

Recruit Wizard API - Operational

100% - uptime
Jun 2021
Jul 2021
Aug 2021

Notice history

Aug 2021

Search Engine Maintenance
  • Completed
    August 08, 2021 at 7:30 PM
    Completed
    August 08, 2021 at 7:30 PM

    The scheduled maintenance has been completed.

  • In progress
    August 08, 2021 at 5:30 AM
    In progress
    August 08, 2021 at 5:30 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Planned
    August 02, 2021 at 6:30 AM
    Planned
    August 02, 2021 at 6:30 AM

    We will be performing some upgrades to our search engine. During this time there will be a short outage where searching is unavailable and then some searches may not return all results whilst we reload the data.

@mentions not working
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We are rolling out the fix to all servers now.

  • Update
    Update

    Our Engineers have found the cause of the issue and have developed a fix. We are just confirming it now and are hoping to have a patch released a little after 1pm AEST

  • Update
    Update

    We are continuing to work on a fix for this issue.

  • Identified
    Identified

    We've received multiple reports of the @mentions feature not working when creating notes. We have confirmed the issue on this end and have engineers looking into it

Jul 2021

No notices reported this month

Jun 2021

Issues Posting Adverts to SEEK
  • Resolved
    Resolved

    This incident has been resolved. SEEK had a production incident this morning during a deployment which caused issues with the Integration between Recruit Wizard & SEEK. SEEK has fixed their issue & we have made a change at our end to prevent this from occurring again in the future.

  • Identified
    Identified

    The issue has been identified and we are currently working on a fix, we hope to have a patch ready in the next 15 minutes or so.

  • Investigating
    Investigating

    We have received multiple reports of issues creating Adverts for SEEK. Our Engineers are investigating the cause of these problems.

Support Phone Number Unavailable
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    Our VOIP provider currently has an outage which means that calls are not getting through to us. If you need to chat, please log a ticket with us ( support@recruitwizard.com )

Jun 2021 to Aug 2021

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