Recruit Wizard - Notice history

All systems operational

Support Team - Operational

100% - uptime
Nov 2020
Dec 2020
Jan 2021

Recruit Wizard - Operational

100% - uptime
Nov 2020
Dec 2020
Jan 2021

Recruit Wizard API - Operational

100% - uptime
Nov 2020
Dec 2020
Jan 2021

Notice history

Jan 2021

Search Engine Upgrades
  • Completed
    January 23, 2021 at 11:00 PM
    Completed
    January 23, 2021 at 11:00 PM

    The scheduled maintenance has been completed.

  • In progress
    January 23, 2021 at 7:01 AM
    In progress
    January 23, 2021 at 7:01 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Planned
    January 23, 2021 at 1:31 AM
    Planned
    January 23, 2021 at 1:31 AM

    We will be upgrading our Candidate Search Engine. During this time, not all candidates will be returned when performing lookups

Search Engine Upgrades
  • Completed
    January 23, 2021 at 3:00 AM
    Completed
    January 23, 2021 at 3:00 AM

    The scheduled maintenance has been completed.

  • In progress
    January 23, 2021 at 1:36 AM
    In progress
    January 23, 2021 at 1:36 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    January 23, 2021 at 1:32 AM
    Planned
    January 23, 2021 at 1:32 AM

    We will be undergoing scheduled maintenance during this time.

  • Planned
    January 23, 2021 at 12:51 AM
    Planned
    January 23, 2021 at 12:51 AM

    We are upgrading our Search Engine. During this time Contact Searches & Lookups may not return all expected results.

Dec 2020

Documents unavailable during Server Upgrade
  • Completed
    December 14, 2020 at 9:10 AM
    Completed
    December 14, 2020 at 9:10 AM

    The scheduled maintenance has been completed.

  • In progress
    December 14, 2020 at 9:00 AM
    In progress
    December 14, 2020 at 9:00 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Planned
    December 14, 2020 at 3:32 AM
    Planned
    December 14, 2020 at 3:32 AM

    We will be undergoing scheduled maintenance during this time. A restart of one of our core services will be required which will mean Documents will be unavailable for roughly 5 minutes. All other Recruit Wizard Systems will remain online

Nov 2020

Candidate Searching not working
  • Resolved
    Resolved

    Issue has been resolved and all Recruit Wizard systems are online

  • Update
    Update

    Data load is still progressing, it is 78% finished with about 10 minutes remaining

  • Monitoring
    Monitoring

    We have found the issue with the Candidate Search Engine and are in the process of bringing it back online. Current estimate is roughly 20 minutes until candidate searching is online again.

  • Identified
    Identified

    We have identified an issue with our search engine and are working with the vendor to rectify This effects Candidate Searches only.

Outbound SMS Delays
  • Resolved
    Resolved

    We have seen that the delays with the carrier has reduced and returned to regular levels now. We are continuing to monitor this throughout the day.

  • Investigating
    Investigating

    We are currently monitoring delays we are seeing with messages being delivered by the carriers. Our engineering team are aware of this and the issue looks to be linked with load on the carrier side. We are also working with them to investigate any potential ways to get around upstream bottlenecks to reduce these delays. We will keep this updated with our monitoring of the situation.

Upgrading Recruit Wizard SMS Backend Services
  • Resolved
    Resolved

    Maintenance is now complete

  • Investigating
    Investigating

    We are currently upgrading our backend services

Nov 2020 to Jan 2021

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