Recruit Wizard - Notice history

All systems operational

Support Team - Operational

100% - uptime
Jul 2022
Aug 2022
Sep 2022

Recruit Wizard - Operational

100% - uptime
Jul 2022
Aug 2022
Sep 2022

Recruit Wizard API - Operational

100% - uptime
Jul 2022
Aug 2022
Sep 2022

Notice history

Sep 2022

Candidate Searching Unavailable
  • Resolved
    Resolved

    This incident has been resolved.

  • Identified
    Identified

    The issue has been identified and a fix implemented. We are now in the process of bringing the Search Engine back online which should take approx 20 minutes.

  • Investigating
    Investigating

    Multiple customers have reported issues when searching for candidates. We are investigating the cause of the issue.

Helpdesk Platform Offline
  • Resolved
    Resolved

    This incident has been resolved.

  • Identified
    Identified

    The third party helpdesk system we use is currently experiencing an outage meaning we cannot see any tickets. If you need urgent assistance please call us on +61 2 8071 8750 otherwise we will respond to your ticket as soon as they have resolved the outage.

Aug 2022

No notices reported this month

Jul 2022

Inbound SMS Delayed
  • Resolved
    Resolved

    Our partner has confirmed this issue has been resolved. Replies are flowing through in a timely manner as expected.

  • Identified
    Identified

    An upstream supplier issue is causing delays in the receipt of inbound messages. Our supplier is actively working on a resolution. No loss of message data is expected, only delays in them being received. We will send updates as we get them.

Jul 2022 to Sep 2022

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