Recruit Wizard - Notice history

All systems operational

Support Team - Operational

100% - uptime
Jan 2026
Feb 2026
Mar 2026

Recruit Wizard - Operational

100% - uptime
Jan 2026
Feb 2026
Mar 2026

Recruit Wizard API - Operational

100% - uptime
Jan 2026
Feb 2026
Mar 2026

Notice history

Mar 2026

System Maintenance: SMS Messaging
  • Completed
    March 15, 2026 at 3:00 PM
    Completed
    March 15, 2026 at 3:00 PM
    Maintenance has completed successfully
  • In progress
    March 15, 2026 at 12:59 PM
    In progress
    March 15, 2026 at 12:59 PM
    Maintenance is now in progress
  • Planned
    March 15, 2026 at 12:59 PM
    Planned
    March 15, 2026 at 12:59 PM

    Our SMS Messaging partner will be conducting system maintenance, during which time the SMS service will be unavailable. SMS messages sent from Recruit Wizard during this period will be safely queued and processed as soon as systems are back online.

SEEK Advert API Outage
  • Resolved
    Resolved
    This incident has been resolved.
  • Update
    Update

    As a result of the SEEK Advert Questionnaire API outage, posting adverts to SEEK is failing.

    SEEK engineers are continuing to investigate

  • Investigating
    Investigating

    SEEK are currently experiencing an issue with their Advert Questionnaires API that is impacting the creation of questionnaires and exporting of candidate questionnaire submissions.

    Their engineers are investigating, you can track the incident at the link below, we will update this incident as we learn more.

    SEEK API Status - Questionnaires outage

Upgent Database maintenance
  • Completed
    March 11, 2026 at 11:12 AM
    Completed
    March 11, 2026 at 11:12 AM

    Maintenance has completed successfully. All Recruit Wizard systems are back online

  • Update
    March 11, 2026 at 11:01 AM
    Update
    March 11, 2026 at 11:01 AM

    The upgrade is still ongoing, we expect to be back online in approx 10 minutes

  • In progress
    March 11, 2026 at 10:00 AM
    In progress
    March 11, 2026 at 10:00 AM
    Maintenance is now in progress
  • Planned
    March 11, 2026 at 10:00 AM
    Planned
    March 11, 2026 at 10:00 AM

    To address recent inconsistent performance with the platform, we are performing some urgent maintanance on our primary database cluster. This will result in a short outage where all Recruit Wizard systems will be offline

Feb 2026

System Maintenance: Resume Processing
  • Completed
    February 28, 2026 at 4:00 PM
    Completed
    February 28, 2026 at 4:00 PM
    Maintenance has completed successfully
  • In progress
    February 28, 2026 at 10:00 AM
    In progress
    February 28, 2026 at 10:00 AM
    Maintenance is now in progress
  • Planned
    February 28, 2026 at 10:00 AM
    Planned
    February 28, 2026 at 10:00 AM

    Our Resume parsing partner will be conducting system maintenance, resulting in brief periods of downtime during the maintenance window. Resumes from all sources (Job applications, Recruit Wizard uploads and LoadCV) will be safely queued and processed as soon as systems are back online.

Jan 2026

Degraded Performance
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    The fix that we implemented appears to have been successful, we are going to keep this incident open and continue to monitor closely for the next 24 hours.

  • Identified
    Identified

    Due to the intermittent nature of the performance issue, our Engineers have been working on consistently reproducing this issue. To assist with this, we increased our telemetry and application monitoring rate to send through 100% of traffic and believe we have found the culprit to the performance issues.

    We have made some changes and are monitoring to see the results of these. We expect to have a good understanding of if these changes have been successful in approx 30 mins

  • Investigating
    Investigating

    Recruit Wizard is currently investigating reports of intermittent delays & errors whilst accessing the product. This is currently being investigated as a P1 Incident by our engineers.

Jan 2026 to Mar 2026

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