Recruit Wizard - Notice history

All systems operational

Support Team - Operational

100% - uptime
Dec 2023
Jan 2024
Feb 2024

Recruit Wizard - Operational

100% - uptime
Dec 2023
Jan 2024
Feb 2024

Recruit Wizard API - Operational

100% - uptime
Dec 2023
Jan 2024
Feb 2024

Notice history

Feb 2024

SMS Unavailable
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    A fix has been implemented and SMS sending appears to be working again. We are actively monitoring the system and will report any further issues. Please note any messages send from Recruit Wizard between 9am and 11am AEDT may have been delivered multiple times. You have only been charged for a single send if this occurred.

  • Update
    Update

    Our partner's Engineers are continuing to work on a fix for this issue. They expect the next update to come at 3pm AEDT.

  • Update
    Update

    Our partner is continuing to working on restoring functionality. They expect the next update to come through in an hour. (12.30 AEDT)

  • Identified
    Identified

    Our SMS Partner has identified issues with their platform that are preventing sending of SMS messages. To avoid duplicate messages being sent, we have paused all sending of SMS messages until they have resolved the issue. Their outage can be tracked here: https://status.transmitsms.com/incidents/3bzfzyqqj646 They expect their next update to be 11.30am AEDT

Database Server Upgrade - Phase 2
  • Completed
    February 17, 2024 at 8:01 AM
    Completed
    February 17, 2024 at 8:01 AM

    The scheduled maintenance has been completed.

  • Update
    February 17, 2024 at 6:34 AM
    In progress
    February 17, 2024 at 6:34 AM

    Our database maintenance is ongoing and should finish at approx. 7pm AEDT

  • In progress
    February 16, 2024 at 11:30 PM
    In progress
    February 16, 2024 at 11:30 PM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    February 16, 2024 at 10:29 PM
    Planned
    February 16, 2024 at 10:29 PM

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    January 24, 2024 at 6:06 AM
    Planned
    January 24, 2024 at 6:06 AM

    We will be conducting upgrades to our Primary Database Cluster - We expect all Recruit Wizard systems to be unavailable during the entirety of this maintenance window

Database Server Upgrade - Phase 1
  • Completed
    February 10, 2024 at 5:00 AM
    Completed
    February 10, 2024 at 5:00 AM

    The scheduled maintenance has been completed.

  • In progress
    February 10, 2024 at 3:00 AM
    In progress
    February 10, 2024 at 3:00 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    February 10, 2024 at 1:59 AM
    Planned
    February 10, 2024 at 1:59 AM

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    January 22, 2024 at 6:36 AM
    Planned
    January 22, 2024 at 6:36 AM

    We will be conducting some preparation maintenance work on our Primary Database Cluster which will result in a ~ 15 minute outage.

Jan 2024

No notices reported this month

Dec 2023

SEEK Major Outage
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    SEEK are currently experience a Major outage effecting all services. This is effecting posting ads & applications being sent back to ATS systems like Recruit Wizard. They are tracking the issue here: https://status.seek.com/incidents/pnxhnc5nxx3y We will update this incident as we learn more.

Dec 2023 to Feb 2024

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