Recruit Wizard - Notice history

All systems operational

Support Team - Operational

100% - uptime
Aug 2021
Sep 2021
Oct 2021

Recruit Wizard - Operational

100% - uptime
Aug 2021
Sep 2021
Oct 2021

Recruit Wizard API - Operational

100% - uptime
Aug 2021
Sep 2021
Oct 2021

Notice history

Oct 2021

New Phone System
  • Completed
    October 22, 2021 at 1:25 AM
    Completed
    October 22, 2021 at 1:25 AM

    The migration to our new Phone System is complete !

  • In progress
    October 21, 2021 at 11:00 PM
    In progress
    October 21, 2021 at 11:00 PM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    October 21, 2021 at 10:00 PM
    Planned
    October 21, 2021 at 10:00 PM

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    October 16, 2021 at 1:47 PM
    Planned
    October 16, 2021 at 1:47 PM

    We will be upgrading our phone system this coming Friday. During the porting process there may be a short outage where we are unable to take your calls. If you're unable to get through to us, please email the team at support@recruitwizard.com and we will call you back.

SEEK API planned outage for authentication upgrade
  • Completed
    October 13, 2021 at 1:00 PM
    Completed
    October 13, 2021 at 1:00 PM

    The scheduled maintenance has been completed.

  • In progress
    October 13, 2021 at 12:00 PM
    In progress
    October 13, 2021 at 12:00 PM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    October 13, 2021 at 11:00 AM
    Planned
    October 13, 2021 at 11:00 AM

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    September 20, 2021 at 11:04 PM
    Planned
    September 20, 2021 at 11:04 PM

    SEEK will be applying a security upgrade to SEEK API authentication. During this time all Integrated SEEK services will be unavailable for a short time.

SEEK Outage
  • Resolved
    Resolved

    SEEK have reported that this is now resolved.

  • Investigating
    Investigating

    SEEK have reported they are experiencing an outage which is resulting in job applications not being delivered to us. We will post updates as they are provided to us. SEEK outage notification: https://status.seek.com/incidents/b0z3hyvf65vr

Database Upgrades
  • Completed
    October 02, 2021 at 4:39 AM
    Completed
    October 02, 2021 at 4:39 AM

    The scheduled maintenance has been completed.

  • In progress
    October 02, 2021 at 4:00 AM
    In progress
    October 02, 2021 at 4:00 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    October 02, 2021 at 3:00 AM
    Planned
    October 02, 2021 at 3:00 AM

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    September 27, 2021 at 6:34 AM
    Planned
    September 27, 2021 at 6:34 AM

    We are upgrading our Primary Database Cluster - there is likely to be a small outage to the Recruit Wizard website during this window. To simplify the upgrade, we will be pausing the processing of all data during this entire window. This will effect all Recruit Wizard components.

Sep 2021

No notices reported this month

Aug 2021

Search Engine Maintenance
  • Completed
    August 08, 2021 at 7:30 PM
    Completed
    August 08, 2021 at 7:30 PM

    The scheduled maintenance has been completed.

  • In progress
    August 08, 2021 at 5:30 AM
    In progress
    August 08, 2021 at 5:30 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Planned
    August 02, 2021 at 6:30 AM
    Planned
    August 02, 2021 at 6:30 AM

    We will be performing some upgrades to our search engine. During this time there will be a short outage where searching is unavailable and then some searches may not return all results whilst we reload the data.

@mentions not working
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We are rolling out the fix to all servers now.

  • Update
    Update

    Our Engineers have found the cause of the issue and have developed a fix. We are just confirming it now and are hoping to have a patch released a little after 1pm AEST

  • Update
    Update

    We are continuing to work on a fix for this issue.

  • Identified
    Identified

    We've received multiple reports of the @mentions feature not working when creating notes. We have confirmed the issue on this end and have engineers looking into it

Aug 2021 to Oct 2021

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